Frequently Asked Questions
Your thoughts and concerns are important to us.
Please feel free to contact us with any inquiry you might have if these FAQs don't get to the root of your need.
Can I stick multiple patches on the hat at one time?
Heck yeah! Put as many or few as you'd like.
Can I put a patch on the side of the hat?
Yes, go for it. Our twin strips around the hat also are also made to hold patches. Keep an eye out for more mini patches coming soon.
Does the loop material on the hat lose its stickiness over time?
So far everything we've experienced is that the materials extend well beyond a thousand switch outs. In the case this really is the last hat you ever buy, which we hope is the case, there may be a mild loss of stickiness eventually. If it impacts your patch swapping, just let us know and we’ll take care of you and figure something out.
How often will new patch designs be available?
Very often. We're always working on new designs and collaborations. Expect to see a variety of exciting new patches come to life at least monthly.
Can I you make me my own custom patch?
You won't be the first person to want a picture of your dog on a patch and you probably won’t be the last. If you have a personal or business concept, reach out to us. The more patches and hats you order, the better the economics.
I’m pumped about what you’re doing - can I be an affiliate partner?
We're currently finalizing a formal ambassador program but are totally open to chatting about what could work. Email email@example.com with what you have in mind and some past collabs you’ve done.
What are the shipping options and costs?
We currently offer $5 flat rate shipping for orders over $50. Otherwise, shipping costs are based on your location using USPS First Class or Parcel select -- our system calculates shipping timeframes at checkout based on your location.